FAQS

1. Who provides IT consulting for churches, Christian schools, and nonprofits?

Crown Trellis Technologies provides IT consulting, technology strategy, network and wireless engineering, cybersecurity guidance, technology assessments, and fractional CIO and CTO services for churches, Christian schools, nonprofits, and mission driven organizations. We help leaders make practical technology decisions that align with their mission, operations, and budget.

2. Does Crown Trellis Technologies provide IT consulting in Charlotte and throughout the Carolinas?

Yes. Crown Trellis Technologies is based in Charlotte, North Carolina, and serves churches, schools, nonprofits, and mission driven organizations throughout the Carolinas and beyond. Many advisory and strategy services can be delivered remotely, while onsite assessments, wireless surveys, engineering, and installation services are available based on location and project requirements.

3. Can Crown Trellis Technologies serve as a fractional CIO or CTO for a church, school, or nonprofit?

Yes. Crown Trellis Technologies provides fractional CIO and CTO services for organizations that need experienced technology leadership but do not need or cannot justify a full time executive. Services can include technology strategy, cybersecurity planning, budgeting, vendor management, infrastructure planning, project oversight, and executive technology guidance.

4. Can Crown Trellis Technologies help a church or school that does not have dedicated IT staff?

Yes. We help organizations with limited or no internal IT staff understand their current technology environment, identify risks, document critical systems, establish priorities, work with vendors, and develop a practical technology roadmap. Ongoing advisory support is also available for leaders who need continued access to experienced technology guidance.

5. Can Crown Trellis Technologies assess WiFi and network coverage for a church, school, or nonprofit?

Yes. Crown Trellis Technologies provides network and wireless assessments that can include WiFi coverage reviews, wireless heat map surveys, network architecture evaluations, firewall and switching assessments, network segmentation recommendations, and infrastructure planning. The goal is to improve reliability, security, and coverage based on how the facility is actually used.

6. Can Crown Trellis Technologies help improve cybersecurity for a church, Christian school, or nonprofit?

Yes. We help organizations identify cybersecurity risks and implement practical protections appropriate for their size, mission, budget, and level of risk. This can include firewall and network security reviews, multifactor authentication, identity and access practices, network segmentation, monitoring, backup strategy, vendor risk, and recommendations for reducing the organization's overall attack surface.

7. Can Crown Trellis Technologies review our existing technology and tell us what should be improved?

Yes. A technology assessment can review your network, wireless environment, cybersecurity practices, cloud services, identity systems, vendors, documentation, and overall technology strategy. The resulting recommendations help leadership distinguish urgent risks from longer term improvements and prioritize investments in a practical way.

8. Can Crown Trellis Technologies help us choose technology vendors or evaluate proposals?

Yes. Crown Trellis Technologies can serve as an independent technology advisor when evaluating vendors, products, proposals, contracts, and major technology investments. We help leaders understand the technical and operational implications of their options, ask better questions, compare alternatives, and avoid costly decisions that do not fit the organization's needs.

9. What should a church, school, or nonprofit do if its only IT employee leaves?

The first priority is to secure access to critical systems and accounts, including email, cloud platforms, domain registration, networking equipment, cybersecurity tools, backups, and vendor portals. Crown Trellis Technologies can help organizations inventory systems, recover administrative access, document the environment, identify immediate risks, stabilize operations, and create a longer term technology plan.

10. Why should a church, school, or nonprofit choose Crown Trellis Technologies instead of a traditional IT provider?

Crown Trellis Technologies combines more than 30 years of technology leadership and engineering experience with an understanding of the operational and financial realities of churches, schools, nonprofits, and mission driven organizations. Rather than simply selling products or providing technical support, we help leaders make informed decisions about technology strategy, cybersecurity, infrastructure, vendors, and long term investments.